Last Updated: 13/05/2024
Welcome to yourfavoriteshoes.co.uk. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, purchase products, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Your Favorite Shoes
Website: yourfavoriteshoes.co.uk
Email: support@yourfavoriteshoes.co.uk
We operate an online fashion store specializing in shoes and related fashion accessories.
2. Information We Collect
We collect information to provide services, process orders, improve user experience, and comply with legal requirements.
2.1 Personal Information
When you make a purchase or create an account, we may collect:
- – Full name
- – Billing and shipping address
- – Email address
- – Phone number
- – Payment information (processed securely via third-party gateways; we do not store full card details)
2.2 Automatically Collected Information
When you visit our website, we may collect:
- – IP address
- – Browser type and version
- – Device information
- – Cookies and tracking technologies
- – Pages visited, clicks, and session data
This helps us improve performance, security, and user experience.
2.3 Third-Party Price Comparison Data Requirements
To comply with Google, PriceSpy, PriceRunner, Kelkoo, and Idealo, we collect anonymous analytical data to:
- – Validate product listings
- – Track referral visits
- – Prevent fraud or misuse
- – Improve price accuracy and transparency
No personal data is shared with these platforms without your consent.
3. How We Use Your Information
We may use your information for:
- – Processing and delivering your orders
- – Sending order confirmations, receipts, and updates
- – Customer support and service improvement
- – Marketing communications (only with your consent)
- – Fraud detection and security monitoring
- – Analytics and website optimization
- – Compliance with legal obligations
4. Cookies and Tracking Technologies
We use cookies to:
- – Remember your preferences
- – Enable cart functionality
- – Provide secure logins
- – Analyze traffic and performance
- – Support advertising and remarketing
You can manage or disable cookies in your browser settings.
5. Sharing Your Information
We do not sell your personal information.
We may share it with:
5.1 Service Providers
- – Payment processors (e.g. Stripe, PayPal)
- – Shipping and logistics providers
- – Email and messaging providers
- – Analytics and advertising tools
- – Website hosting and security providers
5.2 Affiliates & Price Comparison Websites
We may share non-personal, aggregated data with:
- – Google Shopping
- – PriceSpy
- – PriceRunner
- – Kelkoo
- – Idealo
These platforms may track user referrals via cookies or tags.
5.3 Legal Requirements
We may disclose your information if required by:
- – Law enforcement
- – Court orders
Government regulations
6. Data Protection & Security
We implement industry-standard security measures including:
- – SSL encryption
- – Secure payment processing
- – Firewalls and anti-malware
- – Limited employee access
- – Regular security audits
However, no online service is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
Under GDPR (EU/UK)
- – Access your personal data
- – Correct inaccurate information
- – Request deletion
- – Restrict or object to processing
- – Data portability
- – Withdraw consent at any time
Under CCPA (California)
- – Know what information is collected
- – Request deletion
- – Opt-out of data selling (we do not sell data)
- – Access your personal data
To exercise these rights, contact us at: contact@yourfavoriteshoes.co.uk
8. Data Retention
We retain data only as long as necessary for:
- – Fulfilling your orders
- – Legal/accounting requirements
- – Fraud prevention
- – Business operations
Personal data is securely deleted when no longer needed.
9. Marketing Communications
You may receive emails about:
- – Promotions
- – New arrivals
- – Discounts
- – Order updates
You can unsubscribe anytime by clicking “Unsubscribe” in our emails or contacting us.
10. Payments
Payments are handled securely by trusted third-party processors.
We do not store full credit/debit card details.
11. Children’s Privacy
Our website is not intended for children under 16.
We do not knowingly collect children’s data.
12. International Data Transfers
Your data may be processed outside your country.
We ensure adequate safeguards (standard contractual clauses, encryption, etc.).
13. Third-Party Links
Our site may contain links to external websites. We are not responsible for their privacy practices.
14. Updates to this Policy
We may update this Privacy Policy from time to time.
Changes will be posted with the “Last Updated” date.
15. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact:
Your Favorite Shoes
Email: contact@yourfavoriteshoes.co.uk
Website: www.yourfavoriteshoes.co.uk
