Effective Date: 13/05/2024
Store Name: Your Favorite Shoes
Website: yourfavoriteshoes.co.uk
Trading Activity: Online fashion retailer specialising in footwear and related accessories.
-
1. Company Information
Registered Company Name: Rolarc Ltd
Company Type: Private Limited Company (LTD)
Company Number: 07542831
Country of Incorporation: United Kingdom
E-Commerce Operations Registered In: Registered trading office maintained in United Kingdom for logistics and e-commerce operations.
Registered Office (UK):
Suite 101 Lumina Business Centre,
32 Lumina Way,
London, England, EN1 1FS
Primary E-Commerce Fulfilment / Operational Address:
Suite 101 Lumina Business Centre,
32 Lumina Way,
London, England, EN1 1FS
Email: contact@yourfavoriteshoes.co.uk
Phone: +44 7412 283523
VAT Number: GB 121338256
Merchant Trading Name: Your Favorite Shoes
-
2. Responsible Person / Director
In accordance with UK e-commerce regulations, the following person is responsible for the management of this website:
Director Responsible: Andreou, Andreas
Jurisdiction of Management: United Kingdom & Overseas Operational Jurisdiction
-
3. Nature of Business
Your Favorite Shoes is an online retailer offering:
- – Men’s, women’s, and children’s shoes
- – Seasonal footwear collections
- – Fashion accessories
All prices displayed include applicable taxes unless otherwise stated.
-
4. Legal Compliance
This website and business operations comply with the following:
United Kingdom
- – Consumer Rights Act 2015
- – Consumer Contracts Regulations 2013
- – Electronic Commerce (EC Directive) Regulations 2002
- – UK GDPR & Data Protection Act 2018
- – Companies Act 2006
International (for foreign-registered e-commerce operations)
- – Applicable consumer protection and e-commerce laws in the country of operational registration
- – Cross-border trade regulations for shipping into the UK
-
5. Product Accuracy & Pricing
We make every reasonable effort to ensure:
- – Product descriptions are accurate and up to date
- – Pricing reflects current offers and promotions
- – Stock availability is correct
- – Delivery costs and timelines are transparent
In rare cases of manifest pricing error, the company reserves the right to cancel the order. Customers will be notified promptly.
-
6. Order Processing & Delivery
Orders are dispatched using trusted logistics partners in both the UK and the country where our e-commerce operations are registered.
Delivery timelines depend on:
- – Selected shipping service
- – Customer location
- – Stock availability
Estimated delivery times are displayed at checkout and may vary for cross-border shipments.
-
7. Returns, Refunds & Cancellations
Customers may exercise their statutory right to cancel an order within 14 days of receiving their item.
Full details are outlined in our Refund & Return Policy.
International returns (if items ship from outside the UK) follow UK consumer law, but return routes may differ based on logistics availability in the country where fulfilment is based.
-
8. Limitation of Liability
The company is not liable for:
- – Temporary website downtime
- – Delays caused by postal or courier services
- – Loss or damage arising from misuse of products
- – External links or third-party content
This does not affect statutory consumer rights.
-
9. Intellectual Property Rights
All images, product descriptions, branding, and digital assets on this website are protected under intellectual property laws applicable in the United Kingdom and internationally.
Reproduction or distribution without written consent is prohibited.
-
10. External Links Disclaimer
Our website may provide links to third-party sites.
We are not responsible for the accuracy, safety, or content of any external website.
Use of external links is at the user’s own risk.
-
11. Data Protection & Privacy
We process data in compliance with:
- – UK GDPR
- – Data Protection Act 2018
- – Relevant data protection rules in the country where e-commerce servers or fulfilment operations are based
More details are found in our Privacy Policy.
-
12. Alternative Dispute Resolution
Customers may refer unresolved disputes to:
- – Alternative Dispute Resolution (ADR) body recognised in the UK
- – The UK Online Dispute Resolution (ODR) platform
We will engage with ADR providers where required by law.
-
13. Legal Contact
For legal correspondence and regulatory matters:
Rolarc Ltd
Legal & Compliance Department
Suite 101 Lumina Business Centre,
32 Lumina Way,
London, England, EN1 1FS
Email: contact@yourfavoriteshoes.co.uk
-
14. International Jurisdiction Clause
Where e-commerce operational activities are conducted abroad, the following applies:
- – UK law governs the terms of sale for all UK customers.
- – Local laws in the operational country apply to logistics, warehousing, and fulfilment.
- – Cross-border trade regulations govern shipments between the fulfilment centre and the UK.
